ORDER CANCELLATION 

To cancel an order you have placed with Make4me, you must contact customer support by email This email address is being protected from spambots. You need JavaScript enabled to view it. within 24 hours after your order has been submitted. Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped. When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information. Please note that if the item has shipped, the order cannot be canceled.

RETURN | EXCHANGE

No Refunds Policy

Understanding that cosmetic products can be classified as non-returnable products, there will be no refunds for successfully delivered orders. The reason for refund may be a damaged parcel with your order and/or defective items inside. In this case your order will be fully compensated by your postal service which is 100% responsible for shipping process after your parcel has been sent. All cosmetic products sold by Make4me is sold as-­is. By making a purchase with Make4me, you are confirming that you have read and understand our no refunds policy.

Return Policy

Every product you buy from Make4me comes with a 30 days limited warranty. The warranty applies to products that have been confirmed as defective by Make4me, which may be repaired or replaced (at our sole discretion). For assistance or to exchange a defective product, please contact customer support by email This email address is being protected from spambots. You need JavaScript enabled to view it..

If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

Shipping Warranty

If you did not receive your parcel during 60 days after dispatch, we will initiate postal investigation upon your request.
To do so, you need to contact us with your order number or simply reply on email with order invoice.
If the investigation reveals your parcel as lost, we can send you another parcel or fully refund your payment (at your preference).
Please note, postal investigation cannot be requested earlier than 30 days after dispatch date. Investigation may take more than 14 days until your package will be found or defined as lost. You will be notified about investigation result once complete.